[Kaspersky randomly restarts itself(no updates happening either)]

On 12/28/2023 at 6:01 AM, Flood and Flood's wife said:

Hello @anil_2705, 

Welcome!

1. So we don't have to guess, please: Read before you create a new topic! by Danila T..
2. Read & *follow*: General recommendations for solving database update issues in Kaspersky applications. 
3. When "Kaspersky randomly restarts" - as you say, are there matching Windows alerts?
4. IF the issues persist, post back with *detailed information* - as per Danila T. &  including Kaspersky Report *names*, i.e, show full-screen-screen-print of the Kaspersky report window (see our image), not cropped image, you can hide personal information by right-clicking in the column-heading field & un-selecting whichever fields you wish:

Thank you🙏
Flood🐳+🐋

Hi,

 

For 3, yes it matches the windows alerts. Not exactly sure how to get the name of the error. But on clicking on the error I get this data:

Event: Task stopped
Application name: avp.exe
Application path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.15
User: ANIL-KUMAR\Anil Kumar
User type: Active user
Component: System Watcher

 

Attaching full snip as requested. I thought I'd get the reply notification on mail, hence the delay in response. Apologies for the delay.

 

[Kaspersky randomly restarts itself(no updates happening either)]

App randomly restarts on its own, unable to understand what's causing the restarts.