[ASUS's program cannot load when KIS latest database update]

Everything solved, that's why I don't change Kaspersky for any other antivirus, excellent support!
I doubt if it was another app they would solve the problem so quickly...

Congratulations to the entire support team ?

[ASUS's program cannot load when KIS latest database update]

2 hours ago, Carlitos said:

Same problem here.

It started the 24th, problem is that I installed w11 during that time, too.
So, I thought it was w11 related, went back to w10, returned to w11 again, but the problems with AI Suite 3 and Armoury Crate not detecting the motherboard remained, no matter what.

I´ve been trying since then (the 24th) to solve things, uninstall, reinstall the Asus apps, searching the internet for solutions, so much time, the whole weekend wacked, til I found this thread...

I´ve been a satisfied Kaspersky user since 2010 and have always bought a 5-pc activation, without any big issues...til now.

Please solve this or I´ve to uninstall Kaspersky for the first time in more than 10 years!

Regards

 

I've also been using Kaspersky for many years and it's the first time I have problems with application conflicts, I also did the same thing, I went back to Windows 10 thinking it was a Windows 11 bug hahaha ...
Now it's waiting for a solution that solves for good

[ASUS's program cannot load when KIS latest database update]

23 minutes ago, optdesign said:

I hope so. I use Kaspersky over 12 years, no any issues before, but KAV really saves my files during virus or trojan inquire. 
Now I use Kasperski Total Security.

I have ASUS PRIME TRX40 PRO and ASUS PRIME X570 PRO motherboards with all software installed. Aura and Ai suite stopped on both, Armory Crate still runs but malfunctioned.

I use a Z490M Plus , here the same thing , Internet Security 2022 , Armory Crate works normally but the All suit does not start and I can not even uninstall ... It started to give an error after the last version update that even asked to restart the computer , at first I even thought it might be a Windows 11 bug, I took it and even formatted it for Windows 10 lol , because I never had any problems using Kaspersky

[ASUS's program cannot load when KIS latest database update]

It 's the first problem I have with Kaspersky , I have been using it for over 5 years , I renew my subscription every year ... Let 's see if they solve this fast , whenever I needed help their support quickly resolved it .

[ASUS's program cannot load when KIS latest database update]

Same problem here, motherboard ASUS Z490M Plus + Windows 10 21H2 after updating Kaspersky, as friends said the antivirus itself is blocking one of the essential services for the functioning of Asus applications: " atkexComSvc.exe " ... The way is to wait for Kaspersky to resolve this soon...

OBS : I can't even run the Alsuit3 uninstaller to ...

?