This key is required for most backup programs and system restore to work so YES you should create it. I will paste the text below so you can create a regfile for it. open Notepad, copy/paste and save as *.reg Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f}] "UpperFilters"=hex(7):76,00,6f,00,6c,00,73,00,6e,00,61,00,70,00,00,00,00,00 Hi, about that registry fix, if it could help: I was not able to add the key in that way (it did not work, ie no key added), so I added it manually: new “Multi-String Value” named “UpperFilters”, with value “volsnap”, restart the server.