Açılmıyor dediğiniz hiç site açılmıyorsa bağlantı sorunu var. Bu da şu an yaşanan ortak VPN sorununa işaret ediyor. Bunun için de bildirileri okumanız gereklidir. https://support.kaspersky.com/tr/faq/ksec-migration

Buradan maalesef olmuyor. Teknik kısım olduğundan buradan ulaşmanız gerekir: https://support.kaspersky.com/tr/b2c/tr

https://support.kaspersky.com/tr/my-kaspersky/95393 https://support.kaspersky.com/tr/my-kaspersky/95252 Uyarı olarak bulunuyor. 5 yıl içinde hiçbir işlem ve ürünü kullanmadığınız için zaten lisansınız yoktur(Otomatik yenileme aktif değilse). Bu yüzden içeriğinde lisans haricinde bir bilgi aramıyorsanız yeniden hesap oluşturabilirsiniz. Hesabınızı geri getiremezsiniz ancak yine de teknik destekle görüşüp onlardan bilgi almanız gerekir. https://support.kaspersky.com/tr/b2c/tr

Добрый день, Модерация на форуме осуществляется в соответствии с правилами: https://forum.kaspersky.com/guidelines/ С которыми обязаны ознакомиться и согласиться при регистрации на форуме.

Hello @Khaled ElSaiad, Welcome! 1. Your specific upgrade path might depend on your existing license and what features you want, but generally, Plus is the direct upgrade path for enhanced features, and Premium is the top-tier replacement. 2. Depending on (your) existing KTS subscription - Kaspersky offers a *free-like-for-like-upgrade* to Kaspersky Plus, read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Kaspersky, Danila T. , *converted Plus* has =: Kaspersky Plus AV. Kaspersky Premium Password manager. Kaspersky Safe Kids Premium. Kaspersky Standard/Limited-traffic/Free VPN. A *new* Kaspersky Plus subscription =: Kaspersky Plus AV. Kaspersky Premium Password manager. Kaspersky Safe Kids Premium. Kaspersky Premium Vpn for *one-user* across however many devices the subscription is for. IF the subscription has more than *one-user* the VPN cannot be shared. 4. A *new* Kaspersky Premium subscription has additional features, including Premium Support Services, please read all links, reference documents carefully: Comparison of subscription plans. 5. Note: IF purchased from a Kaspersky website - the subscription *activates* on successful payment date, not software install date. 6. Regional restrictions may apply to VPN use/availability - again, read *all* documentation carefully: Application usage restriction, About Kaspersky VPN Secure Connection, Regional restrictions. Any questions & OR issues - please post back OR reach out to Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts. Thank you🙏 Flood🐳+🐋

Hello @Bearded, Also, as per @Igor Kurzin -> please post back the incident reference number given to (you) by Kaspersky support - it's prefixed with INC0000? Thank you🙏 Flood🐳+🐋

Hello @Ogeday96, Also, please read reply by @Igor Kurzin, in the Russian forum: Возвращение локаций и функции создания конфигураций для роутеров / Return of locations and configuration functions for routers: And, Kaspersky has a *30day money-back guarantee*, IF (your) recently renewed subscription meets that criteria, a refund should not be a problem & even if the subscription falls outside of this but is *recently* purchased it's still worth submitting a refund request (ioo), on the support page https://support.kaspersky.com/b2c#contacts -> select Email, then fill in the template as shown: *IMPORTANT* - please include the URL for (your) topic in the request to support. *IMPORTANT* - please post back the incident-request-number, it's prefixed with INC0000? *IMPORTANT* - do not use the AI-bot to submit the request. Thank you🙏 Flood🐳+🐋

https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/#comment-223312 Regards Ahnaf Tahmeed