Thanks for reply. Well..I have already tried both things. The first time, I overwritten the new version of Kaspersky antivirus on the one installed on my PC. The second time, I uninstalled (using the Kaspersky removal tool software) the program installed on the PC...and then I installed again the new version. In both cases, the problem remained the same. A little while ago, I tried to modify the antivirus check (as well as the system memory) and the startup items (see image attached) When I ran a full system scan again, this time it reached over 60,000 files... but then my PC crashed. I noticed that the scan never goes beyond 1%.

What DNSs have You set up in Windows?

I'm on Windows 10 22H2 and Kaspersky version is Kaspersky Premium 21.22.7.466(c) The error pops up as soon as the laptop starts...at the windows login screen itself. If I add to exclusions it stops. If I then clear the Exclusions list, it reoccurs after a few minutes. Is this a certificate issue? I'm thinking I'll just leave it on the exclusions for now and clear it after a few days to see if it fixes itself.

It was installed over previous version? Try uninstall the product - reboot OS - install again - recheck the issue.

Belirli bir süre beklemeniz gerekiyor. Spam kutusunu vb. kontrol sağlayın bir sonrakine.

Всегда ставлю новую версию начисто. Удалил 21.22 и пошёл ставить 21.23. При установке возникло "установочные файлы повреждены". Ну что ж бывает. Качал несколько раз-и с My Kaspersky и из ссылки в здешнем оголовке. Результат один. Предупреждение-"установочные файлы повреждены". Плюнул и жмакнул "повторить". Установка пошла-но недолго-через пару процентов снова... Снова жмакаю и снова... Короче каждые пару процентов выскакивало предупреждение-это продолжалось до 91%. C 91% не выскакивало. В итоге 21.23 установился. Но не криво ли? видео https://ru.files.me/u/st6pugnweu

First of all, thank you for your kind reply, Alexeyk. So, as you advised, I tried disabling the system memory scan. The scan started immediately, but it can't get past 1%. It scans about 1000 files and then crashes the computer. I tried repeating the operation a few times, but the result is always the same. Please...see the image below Thanks for your reply. I ran a disk scan, but no damaged sectors were found (see the image below) I really don't know what to do anymore...

It performs functions assigned to it by developers. Perhaps you have some other notions about functions, but developers still know nothing about them.