Hello, I purchased a Kaspersky Premium license and installed it from the following link: https://www.kaspersky.es/mobile-security I installed the Kaspersky app on my Thomson Android Smart TV, as it's no longer available in the Google Play store. I downloaded it from this link because I couldn't find another one for Android devices other than mobile devices. I ran into two problems, although one of them is minor or not at all important. The problems are: 1. Since I installed Kaspersky on my Smart TV, intending to use only the VPN on the Smart TV, I'm unable to connect the Smart TV via Ethernet; it only allows me to connect via Wi-Fi, and I can't find a way to solve the problem. The Smart TV's operating system version is: Kernel Version 4.14.76+ #176 Wed Nov 18 Build PPR1.180610.011 2- When the app is launched, it doesn't display horizontally but vertically, as if the device it's installed on were a mobile phone. I hope someone can help me solve this problem. Thanks.

Are K. services running avp.exe etc.?

Hello Berny and thanks. Revo returns same as windows uninstaller, kaspersky still in list but when click uninstall, get pop uo "action only valid for products that are installed". checkdisk no issues found. Re GetSystemInfo report, using either .exe file or .zip version, pop up "unable to unpack crucial file GsiSharp.bin" regards Paul

@RichardKBR hello Please try the following article: https://support.kaspersky.com/15215

Hello, FPS games are completely unplayable. Every fast mouse movement is being stalled by that driver. How can I remove it and restore the default Windows one? I'm using windows 8.1, the certificate on that driver is for Windows 7.

@jarvoworld Welcome on the Forum. Can you please check if Revo Uninstaller is detecting Kaspersky ? Also, please run as Admin : CMD → CHKDSK (= read-only mode).

So uninstalling "Internet security" 21.3.10.391 to re install "Standard". All went well on first two laptops, windows 11 standard "add/remove" worked as it should, installed Standard as expected, all good. Third desktop office PC left till last (as most important) ran windows uninstaller, stuck with green bar at 100%. waited one hour, then clicked "cancel" and tried to "restart". No go, so forced shup down via power button, started with no issue. however, most of Internet security still installed/present. online chat with Kaspersky support, download and run kavremover tool in "safe mode". Auto "product detect" does not find what's left of installation, so pick newest version listed from drop down list "internet security 2010" nothing newer! Runs, desktop shortcut disappears, but program still listed in "Programs" and still runs if i double click warning me there are "corrupted components" Question, what next. I feel certain I am not the first to have a half uninstalled kaspersky program stuck in limbo. Been asked to provide a GetSystemInfo report, but even that fails to run, even in Safe Mode. just to be clear computer seems to be running smoothly apart from this and lack of anti virus software.... any thoughts appreciated, Paul

@Roman Andreev, тогда следует применить рекомендацию: "Подписывайте цифровой подписью проприетарное (частное) ПО, чтобы минимизировать ложные срабатывания на его новых версиях." https://support.kaspersky.ru/15957 Это значительно снизит ложные срабатывания в подобных случаях.