To follow this step properly: You have to previously disable Kaspersky Self-Defense, follow the instructions, and then re-enable.

this is the instruction they told me. "Please follow the instructions below for a probable solution regarding your Safe Money issue. 1. Please try changing default browser for Safe Money to a different one and see if the issue persists. Open your Kaspersky Plus app > Privacy > Safe Money settings (click the cogwheel) > look for the "Additional" section" and change the browser > Save. 2. Delete Safe Money browser profile folder and start Safe Money again to create a new folder/profile. Press the Win key + R on your keyboard > type %programdata% and click OK > Kaspersk Lab > delete SafeBrowser > then run a protected browser again. Please note that this will delete your Safe Money list of website entries." ------then i tried to open a website in protected and this end up not working. and i shut down the computer. Again, i received an email the next day, which is today (this is the emailed instruction) "Thank you for your response and for providing those updates. We apologize for any inconvenience caused. I have checked the provided GSI report, but I can't find anything peculiar in it. Before we can propose solution or a workaround to the issue you are experiencing, we would need your assistance to share some additional data for further analysis. 1. Open the main Kaspersky application window. 2. Click Customer Service icon in the lower part of the window. This opens the Customer Service window. 3. Click the Support Tools link to open the Support Tools window. 4. Use the toggle switch to Enable application tracing. To save the changes, click the Save button. 5. Reboot the computer. 6. Proceed to reproduce the issue once the computer is back on. 7. Open the main Kaspersky application window. 8. Click Customer Service icon in the lower part of the window. This opens the Customer Service window. 9. Click the Support Tools link to open the Support Tools window. 10. Use the toggle switch to Disable application tracing. To save the changes, click the Save button. 11. In the Support Tools Window, Click on Create Report. 12. Uncheck Operating System Information 13. Click on Save report on your computer 14. Enter the File Name Traces, save the archive in a location you will remember and click Save. 15. Please send us this Traces archive. today I open the computer, read this email, then i followed 1-5. after that i tried to open a website in protected mode so that it will trace my activity (I think) then it opened successfully in protected mode. tried another website and still opening in protected mode. this is my thought to this. maybe last night when I followed the first two instructions after trying the "safe money" which turned out not working and after i shut it (my thought) something was cleared without knowing. then when i received an email today and followed the instructions then when i tried "safe money" again it successfully opened.

Is the system monitor feature in the free version as robust as the paid version for the average person who doesn't have money?

Yes, I used it. Is it strong?

Could You post here the steps, to help any other users with similar issues? Thanks.

it is now okay. safe money is now okay. I just followed customer service instructions.

Hallo @decnet, wir können gerne mal mit dem Sperren von IPs beginnen. Selbst getestet habe ich bisher allerdings nur mit IPv4-Adressen. Gehe dazu nach "Einstellungen->Sicherheitseinstellungen->Firewall". Scrolle etwas nach unten, bis "Paketregeln" auftaucht. Klicke darauf. Im nächsten Fenster wählst Du links oben "Hinzufügen". Wenn Du jeglichen Verkehr mit einer IP sperren möchtest, kannst Du meine Vorlage verwenden, natürlich mit Deinen IPs (mein Beipiel enthält IPs aus privaten Netzen): Die IPs werden nach Eingabe mit CIDR-Notation gespeichert. Du kannst mehrere IPs, getrennt durch ein Komma, eingeben. Zum Test kannst Du zunächst "Ereignisse protokollieren" einschalten, dann Taucht das Ereignis in den Berichten der Firewall auf. Zurück bei den Paketregeln musst Du den neuen Eintrag suchen und kontrollieren, ob er an erster Stelle ist (sonst markieren und verschieben): Dann alles speichern und testen...

Видимо обратились в техподдержку, чтобы не ждать чуда.