家用产品支持

707 topics in this forum

1. 请问卡巴的opentip检测没问题，本地报毒，已发送假阳性报告，但没有邮件回复，如何解决

   By Cartload9684, March 5   

   • windows 10
   • 1 reply
   • 727 views
   • 
   • Yliven
   • March 12

2. 无法续费或切换到新的计划

   By SZLysms, March 12
   • 1 reply
   • 707 views
   • 
   • SZLysms
   • March 12

3. 无法连接到卡巴斯基安全网络

   By 深海咸鱼, March 3
   • 0 replies
   • 583 views
   • 
   • 深海咸鱼
   • March 3

4. 我的卡巴斯基标准版在激活后进行了一次更新，然后就提示我无法激活了，我该如何解决？

   By 1441440441, March 2
   • 1 reply
   • 692 views
   • 
   • Xzz123
   • March 2

5. EDGE扩展程序已安装，但是卡巴斯基仍提示建议我安装EDGE扩展

   By DOYO, June 16, 2023
   • 6 replies
   • 30.8k views
   • 
   • Aaronshen5774
   • February 24

6. 打开浏览器开发者后台一直有卡巴斯基的请求

   By EmptyIrony, December 12, 2023
   • 4 replies
   • 2k views
   • 
   • Yliven
   • February 20

7. 我的卡巴斯基总是弹出有关QQ的阻止窗口

   By Alnnnnnnk, February 14
   • 1 reply
   • 1.1k views
   • 
   • vbcn
   • February 18

8. 免费版21.185.438(a)打开office文件提示：无法确保正在建立加密连接的域认证

   By vbcn, February 18
   • 1 reply
   • 654 views
   • 
   • vbcn
   • February 18

9. 全盘扫描异常终止问题

   By yh46, February 11   

   • windows 11
   • 1 reply
   • 738 views
   • 
   • Xzz123
   • February 11

10. 应用程序控制那里点拒绝连接网络，为什么程序那里还能连接网络？而且每一个都这样

    By abcdkfc, February 11
    • 0 replies
    • 599 views
    • 
    • abcdkfc
    • February 11

11. 谷歌里搜不到edge扩展插件

    By wjj, January 23
    • 2 replies
    • 882 views
    • 
    • Dax1337
    • February 8

12. 卡巴斯基安全软件和卡巴斯基优选版

    By chenhuaiyu, January 21
    • 2 replies
    • 1k views
    • 
    • Dax1337
    • February 8

13. 开启了网页反病毒，如何把报毒网站从白名单移除

    By wqeewqewqr, January 31
    • 1 reply
    • 685 views
    • 
    • whx61
    • February 7

14. 标准版21.19 设置里面 部分组件显示禁用状态，实际是开启状态 OS windows11 pro

    By moyang, February 7
    • 0 replies
    • 568 views
    • 
    • moyang
    • February 7

15. 21.20版本发现的bug,请官方人员帮我解决

    By I Love Kaspersky, January 23
    • 4 replies
    • 1.1k views
    • 
    • I Love Kaspersky
    • January 26

16. macOS版一直卡在“正在启动”

    By ac1917, January 18
    • 1 reply
    • 709 views
    • 
    • Wesly.Zhang
    • January 25

17. 请问在全盘扫描的时候总提示输入存档密码是什么意思啊？

    By Silent, January 25
    • 3 replies
    • 681 views
    • 
    • Xzz123
    • January 25

18. 生死狙击2客户端报毒，幻塔客户端报毒

    By 理明华, January 16
    • 3 replies
    • 789 views
    • 
    • Xzz123
    • January 20

19. 电脑连续运行1-2天 卡巴斯基会崩溃

    By Jacob_2077, November 14, 2024
    • 3 replies
    • 1.1k views
    • 
    • Xzz123
    • January 20

20. I was blocked from opening the Google Chrome Web Store. This is an error

    By udd123, January 10
    • 11 replies
    • 1.2k views
    • 
    • Aspiriniii
    • January 16

21. 卡巴斯基安全软件2021安装后系统无限蓝屏

    By huan1994, January 15
    • 1 reply
    • 588 views
    • 
    • Xzz123
    • January 15

22. CC加速器报毒

    By hahshsfhg, January 13
    • 1 reply
    • 640 views
    • 
    • Aspiriniii
    • January 14

23. 这怎么还要设置设备上限，对于我这种经常重装电脑，爱折腾电脑的特别不友好

    By liujunliang, January 11
    • 1 reply
    • 578 views
    • 
    • Xzz123
    • January 11

24. 如何删除右键菜单的卡巴斯基选项？

    By PingMoogle, January 5
    • 4 replies
    • 979 views
    • 
    • PingMoogle
    • January 10

25. windows安全中心【应用和浏览器控制】显示“未知”

    By Moonia, January 2
    • 3 replies
    • 792 views
    • 
    • Moonia
    • January 9