Problem

The KSC Web Console is used to export a list of devices, but it is unable to export the column for the operating system.

1. Log in to the KSC Web Console.
2. Go to Assets (Devices) → Managed devices, and check the Operating System column.
3. Export the list to CSV or TXT
4. Operating System column cannot be displayed.

Reason and solution

This issue is fixed in KSC Linux 15.3.

Follow the steps to fix the issue in KSC for Windows:

1. Install Python 3.12: https://www.python.org/
2. Install urllib3 and KlAkOAPI libraries: https://support.kaspersky.com/ksc/15.1/211453?version=latest
3. Download the script custom_script_operating_system_details.zip
4. Extract cmd and py files to Python installation folder.
5. Run the script by running the cmd file.