How to check the network connectivity/sites collapse issues with the KSCCC server [KSC for Windows]
Entry posted by svc_kms in How-to
2 views
Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.
Make sure the network agent of KSCCC has already been implemented:
- Download the Network agent installer of KSCCC from the web console.
- Click the installer and confirm that it has already has been installed and click OK.
Finding the HDS site which is used by this NA：
-
Run the klnagchk utility within
C:\Program Files (x86)\Kaspersky Lab\NetworkAgentto check the network connection. - By running the utility klnagchk you find that the server address received from HDS is e009.ksc.kaspersky.com
- Regarding the HDS:Hosted Discovery Service please refer to the online guide here: https://support.kaspersky.com/KSC/CloudConsole/en-US/200848.htm
If Request timed out appears while using ping, then that means that the KSCCC server is not accepting incoming ICMP traffic. And the PSPing utility from MS KB: https://docs.microsoft.com/zh-cn/sysinternals/downloads/pstools also has the same output:
We recommend to use PowerShell command Test-NetConnection
Test-NetConnection e009.ksc.kaspersky.com -port 23100
|
Then if connection successfully established you will see the following response:
0 Comments
Recommended Comments
There are no comments to display.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now