How to install patches on password-protected KEA [Kaspersky Endpoint Agent]
As the first step of troubleshooting of KEA, we recommend installing the latest core patch.
However, sometimes such installation will fail. There are two popular causes of this:
- EULA is not accepted;
- KEA installation is protected with a password.
This guide addresses both of these issues.
# in Password Symbol
Due to limitations in KSC, when creating a custom package for remote deployment in KSC, or editing package configuration file (.kpd) directly, if password contains "#" symbol, it won't work. Examination of saved package shows everything afterwards and including # is lost from command line. This is because in (.kpd) configuration files # is a sign of a single string comment. Thus # is invalid symbol and cannot be used in command line. Behavior is expected from KSC side and cannot be changed. We recommend not to use # in password.
Step-by-step guide
The following options need to be provided to the installer:
disclaimer= 1
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This instructs the installer to accept the EULA.
UNLOCK_PASSWORD=password
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This is required if the installation of KEA is protected with a password. Replace "password" with the actual value of the password.
Local installation
The resulting line for local installation may look like this:
msiexec /p critical_fix_core9( private ).msp disclaimer= 1 UNLOCK_PASSWORD=password
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Remote installation
The same options can be used when deploying remotely via KSC. Specify them as follows:
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