Problem
When you install Kaspersky Security for Mobile on Android from Kaspersky Endpoint Security Cloud using the link sent via Send instructions, an error Installation package not found may appear. This happens when the Operating System installed on the device is not recognized.
Solution
Remove KESM from the affected device.
Open KES Cloud & browse to Users.
Find the User with the device that cannot synchronize with KES Cloud.
Send instructions to thi
