Problem
The error message Downloading the distribution package of the device security application. Failed to download the distribution package of the device security application is displayed in the browser after following a new invitation link on the iOS device.
Solution
Make sure that
The new invitation link is used. KESCloud invitation links are one-time-use only on mobile devices. Send the new link.
The APNs certificate is added to KESCloud console. Login t
Current KESCloud proxy design may be misleading. Proxy detection was disabled in KES for Windows, and it is now exclusively resides in the NAgent (only available in KESCloud version). Proxy settings can be found on a Distributive package section.
Proxy behavior is as follows:
When checkbox Use proxy server is NOT set, NAgent is working in "autodetect proxy" mode. It will try to get proxy settings from OS. It will ask for credentials once, if password will be changed, new popup askin