To minimize network load, stop receiving error messages related to SNMP scan or to comply with security standards, you can disable SNMP scan completely.
Step-by-step guide
On KSC server:
Execute: klscflag.exe -pv klserver -fset -n KLSRV_NETSVAN_MAY_USE_SNMP -v 0 -t d
Restart network agent service
net stop klnagent
net start klnagent
In case if you need to disable SNMP scan made by UA/DP, then the command will be slightly different:
klscf
This info applies to KSC12-14.2.
Web Console port can be changed from default port 8080 to 443 or any other port not occupied by the operating system or a third-party application.
1. Open file "C:\Program Files\Kaspersky Lab\Kaspersky Security Center Web Console\server\config.json" with any text editor and type the port you would like to use instead of 8080:
2. Restart all Kaspersky Security Center Web Console services via services.msc to apply changes.
Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.
This is a small guide about Chrome Developer tools for collecting logs.
1. Open the Chrome menu and select More tools → Developer tools or press Ctrl+Shift+I.
2. Temporarily ignore the opened sidebar and open KSC Web Console.
3. Sign in using correct credentials. Wait until the page loads. If the loading of the page takes too long, wait a minute before moving on to the
General information on Solarwinds N-Central integration can be found in online help.
Trace logs are not created by this plugin. The integration with Solarwinds is based on PowerShell scripts launched on Solarwinds side. The only diagnostic information that is required in case of problems is the output of these scripts that can be found in SolarWinds UI.
The ability to modify the ciphers used by the product to communicate with port 13292 published on the Internet is required.
Step-by-step guide
You cannot change the ciphers used on a particular port, but you can change the cipher modes used by the MDM server on all listening ports.To do so, you will need to create a global variable KLTR_ENV_SSL_CIPHER_SUITE and restart Kaspersky Security Center server.
You can familiarize yourself with the format of the values at this link https://w
You can set and run PLC Project Integrity Check task in KICS4Nodes console. But it is not clear how to add PLC projects into the task settings in the KSC Console.
Before PLC Project Integrity Check task setting the PLC Project Investigation task should be successfully executed.
Step-by-step guide
Go to the KICS4Nodes policy -> Properties -> Logs and Notifications -> Interaction with Administration Server | Settings.
Enable Versions of PLC projects op
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0 - Update completed successfully
1 - All files are up-to-date (No available updates)
Result codes depending on OS type:
Windows
Linux(FreeBSD)
Return code description
-1
255
Co
General information on ConnectWise Automate integration can be found in online help.
LabTech service logs
You can access service logs on a LabTech server by launching LabTech Control Center and then navigating to Dashboard → Management → Service Logs. Then select Go To Computer and select LabTech server.
To view diagnostic info for managed client hosts you should first refresh the information by clicking Commands → LabTech →Send LabTech Error Log. On both LabTech servers and
Description
If you need to know the name of the standard KSC service account (KL-AK...) that has been created during installation, it is stored in the registry key.
This information can be viewed in the registry, using the following paths:
for 64-bit systems:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\Components\34\1093\1.0.0.0
for 32-bit systems:
HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\Components\34\1093\1.0.0.0
this key is called AutoCreatedS
General information on ConnectWise Manage integration can be found in online help.
Kaspersky Security Integration Service for MSP log
To collect diagnostic log for Kaspersky Security Integration Service for MSP you need to take the following steps:
Navigate to C:\Program Files\Kaspersky Lab\Kaspersky Security Integration Service for MSP;
Open file IntegrationServer.exe.config
Set minlevel attribute to "Debug":
General information on ConnectWise Manage integration can be found in online help.
Enabling and disabling tracing
You may have to save traces of Kaspersky Security Integration with Tigerpaw, for example, if you contact Technical Support and they ask you to provide the traces for diagnostics and troubleshooting. It is recommended to disable tracing when the issue is resolved, as tracing requires additional resources and additional memory to store trace files. It is also recommended to r
Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.
In cases when some data is not displayed/shown properly in the MMC administration console, for example, data in the right pane is not displayed properly:
One of the most common reasons of such behavior may be blocked/prohibited execution of JS in the Internet Explorer on the host with the console.
This can be easily identified by the following test:
Step-by-step guide
Star
If you are using the MMC console with different servers, you may want to keep a list of configured servers after upgrading to a new version. Fortunately, this is possible.
Step-by-step guide
Follow these steps before the upgrade.
Save Kaspersky Security Center XX file from C:\Users\%username%\AppData\Roaming\Microsoft\MMC
Upgrade.
Start and close the MMC console.
Remove newly create Kaspersky Security Center XX file from C:\Users\%username%\AppData\Roaming\
Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.
1) Go to Programs and features and find WebConsole
2) Press Change/uninstall
3) Choose Upgrade mode
4) Follow the wizard and you will be able to change port and list of trusted servers.
If you accidentally deleted a device from KSC, you can either wait until the next sync (15 minutes by default), or run these commands in a cmd started as administrator:
cd C:\Program Files (x86)\Kaspersky Lab\NetworkAgent
klnagchk.exe -sendhb
Or this command, if you deleted a device running linux:
sudo /opt/kaspersky/klnagent64/bin/klnagchk -sendhb
After that the device should reappear in Unassigned devices.
