As stressed in the product documentation, Sandbox, which is deployed as a Virtual Machine, should have an exact sizing, violation of which may lead to various issues. The only parameter that can be varied is a CPU clock rate.
Common mistake
The most notable mistake regarding scaling up VM sandboxes is an attempt to make one huge Sandbox VM with two to four times the required RAM/CPU as dedicated resources.
Correct approach is to create a respective number of additional VM
Versions
Applicable to versions above 5: 5.0, 5.1, 6.0, 6.0.1, etc.
You can fancy access log-history logs (former apt-history) directly for convenience purposes or if the kata-collect-siem-logs tool is malfunctioning for some reason.
These logs are in gzip, sorted by dates, as files with names in format: /data/volumes/s3proxy/log-history/YYYY-MM-DD-HH-MM-SS, where YYYY-MM-DD-HH-MM-SS is the datetime.
basename -a /data/volumes/s3proxy/log-history/2024*
Issue
In KATA 4.1, when Central Node was used as Sensor, it was possible to access Traffic Capture and disable protocol, e.g SMTP.
CN-Sensor - https://support.kaspersky.com/help/KATA/4.1/en-US/199500.htm
Standalone Sensor - https://support.kaspersky.com/help/KATA/4.1/en-US/199500_1.htm
In KATA 5.0, this possibility is missing from docs and from CN and only available on Standalone Sensor:
Solution
Workaround is to use CLI and access pre
Description and cautions
This is short article about how to burn KATA ISO on USB drive.
For KATA 4.0/4.1 you need 8Gb USD drive, for 5.0/5.1 - 16Gb at least.
3d party solutions are involved, therefore success is not guaranteed. Ventoy is more preferable working method.
Details
Download latest Rufus release or Ventoy, how to use Ventoy described here or Balena http:// https://etcher.balena.io/
[Rufus part] Open it and select respective KATA IS
Don't forget to install 6.0.1 and 6.0.2 patch, which fixes some bugs in ICAP integration.
Description and cautions
Since we have new ICAP working modes, presented in KATA 6.0 - https://support.kaspersky.ru/KATA/6.0/en-US/247269.htm , we would like to show you, how to configure such integration on example of squid proxy server.
Added ICAP integration with feedback. ICAP integration with feedback can work in two modes:
Standa
Here's how to change web UI certificate for KATA SB.
Create backup of original files with same rights as it was before (you can check them with ll /etc/nginx/ssl command)
cp -p /etc/nginx/ssl/server.crt /etc/nginx/ssl/server.crt.orig
cp -p /etc/nginx/ssl/server.key /etc/nginx/ssl/server.key.orig
Rep
Description and cautions
KSN connection error on KATA web may appear.
Details
It could be fixed unless you don't have permanent KSN errors, you have to check it in ksn_proxy.log DEBUG level. Key word is ErrCount. If you don't see Errcount: 0 in log, then you don't have access to our KSN servers which are:
*.ksn.kaspersky-labs.com
ksn-*.kaspersky-labs.com
ds.kaspersky.com
2. In order to fix this web error do as below
For KATA 4.0/4.1
Description
Here's how to install KATA 6.0 Ubuntu edition in KVM environment - https://support.kaspersky.ru/KATA/6.0/en-US/265697.htm
In the example below we use RHEL 9.3, installed as VM in VMware Workstation Pro 17.0
Step-by-step guide
First, you have to install QEMU/KVM , all steps are described HERE
Then install from Software application Virtual Machine Manager, here it's 4.1.0 version.
After successful installation just op
Problem
In previous versions of KATA it was possible to mount an NFS share to copy backups to. In KATA 5.x only CIFS share mounts are available out-of the box.
Error
root@1.srv.node1.node.dyn.kata:/home/admin# mount -t nfs 10.225.62.41:/mnt/NFS/KXDR /mnt/nfs
mount: /mnt/nfs: bad option; for several filesystems (e.g. nfs, cifs) you might need a /sbin/mount.<type> helper program.
As stressed in the product documentation, Sandbox, which is deployed as a Virtual Machine, should have an exact sizing, violation of which may lead to various issues. The only parameter that can be varied is a CPU clock rate.
Common mistake
The most notable mistake regarding scaling up VM sandboxes is an attempt to make one huge Sandbox VM with two to four times the required RAM/CPU as dedicated resources.
Correct approach is to create a respective number of additional VM
Scenario:
KATA/EDR CN is integrated with the KPSN server, and you want to enrich the KPSN reputation database with the detections from the sandbox server. You can integrate a KATA Platform Central node with the KPSN reputation database and automatically populate it with information about the files that the sandbox technology finds to be dangerous and highly important.
Pre-requisites:
To configure sending checksums of the files detected by the sandbox technology to KPSN, you will n
Description and cautions
One may need to change the admin account's password (the account used for SSH login).
KATA 5.0
For KATA 5.0 this article is not applicable. No option to change Local Administrator/ Cluster Administrator in pseudo-graphic menu available by default in 5.0 See https://forum.kaspersky.com/topic/how-to-reset-kata-web-administrator-password-in-kata-50-katakedre-36844/
Details
In case of standalone Central node:
Login to the web-i
Versions
Applicable to versions later than 5.0, 5.1, 6.0, 6.0.1, etc.
Problem
There are several cases where the standard method of changing interface network settings via the Web UI is not available, e.g. the Web UI is inaccessible.
Solution
Become root, save the nodes settings:
sudo su
console-settings-updater get /deploy/deployment_api/nodes | python3 -m json.
Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.
Problem
You may use images with installed KEA that are distributed to multiple devices, or some hardware vendors (ACER) do not comply with standards and sell hardware with non-unique BIOS IDs, etc.
As a result, a telemetry from different agents may end up merged into a single record.
Symptoms
Certain hostnames are present in KATA alerts, but search returns 0 events. Mo
Don't apply to PCN, it will lead to the disconnection of all SCNs attached and will not restore automatically
Problem Description
A PCN connection request got stuck in the "Waiting" status and doesn't result in failure. The reboot doesn't help. It can happen if, for example, a SCN IP was specified instead of PCN.
Solution
Run the following commands as root:
Second part of this article is also applicable to KSB 2.0, details about it below.
It's rather hard to understand if malware channel works on KATA Sandbox or not. Here's a simple and reliable way of doing it.
Step-by-step guide
Create a .bat script with commands that you would normally execute in console to check internet connection - like ping or tracert, - and redirect commands output to file. Here's the example of such script.
Upload this script to Storage and wa
To create a Certificate Signing Request file using the openssl utility:
1. Prepare a file named sandbox.config with the following contents:
[req]
default_bits=2048
prompt=no
default_md=sha256
req_extensions=req_ext
distinguished_name=dn
[dn]
C=AE
ST=North
L=Dubai
O=ABC LAB
OU=IT Security
emailAddress=security@abc.lab
CN=katasb.abc.lab
[req_ext]
sub
Don't apply to PCN, it will lead to the disconnection of all SCNs attached and will not restore automatically
Problem Description
A PCN connection request got stuck in the "Waiting" status and doesn't result in failure. The reboot doesn't help. It can happen if, for example, a SCN IP was specified instead of PCN.
Solution
Run the following commands as root:
Description and cautions
This article may be useful in certain cases, when you see that virtual machines running on the KATA Sandbox can not access internet using the properly configured malware interface. One can notice the issue based on several symptoms, such as VM activation errors, samples sent to Sandbox for processing not accessing internet, etc... We recommend to use the following article to check if the malware channel works properly on the KATA Sandbox server or not:
https://
Problem
No option to change Local Administrator/Cluster Administrator in pseudo-graphic menu available by default .
Solution
a) Upgrade to 5.1
b) Follow steps:
Download an archive with WHL packets.
Upload it to KATA CN to /tmp/change_password.zip
Extract (we have no unzip shipped by default):
echo -e "import zipfile\nwith zipfile.ZipFile('/tmp/change_p
Kaspersky Endpoint Agent, as many other products, has a few different ways of enabling traces.
Traces folder
NB! The folder specified for traces must exist and be writable. KEA will neither create folder nor display any error if it doesn't exist.
One may choose which is best suitable for their needs:
Traces with restart
In 99% cases, information that is written only during initialization, that is, after KEA restart, is critical for inves
1.1. Scenario:
KATA/EDR CN is deployed on site, and there are some remote users that cannot connect to the internal network, and you want to receive the EDR telemetry from those endpoints and laptops when they are outside the network (considering that you don't have any VPN functionality).
You don't want to expose the CN on the internet, so you'd like to use the sensor to relay the telemetry to the CN and have visibility on the endpoints.
1.2. Pre-requisites and configuration step
Collect script output is a must for most KATA-related issues and questions.
Which information?
Which file?
How to find/interpret?
Example
КАТА version and role: CN/PCN/SCN/Sensor
/config/apt-va
File contains the version and role in human-readable form. Al
This article provides additional details to the Online Help article.
Modern web servers use gzip compression for transferred web pages. Such compressed web pages should not be sent to KATA API as these files will create unnecessary load on Sandbox.
Content-Type - Optional parameter
objectType - must always be a file (other types are not supported)
content - object to send
scanId - ID of the object sent to KATA (must be unique)
sensorId - ID of the system sending
You may need to add a batch of prevention rules to KATA. To speed up the process, we have created a script sample.
Adding more than 1000 prevention rules will require additional PF to improve Web UI performance. Please contact technical support to get this PF.
Adding more than 5000 prevention rules is highly NOT recommended as it may result in drastic performance degradation on both CN and Endpoint Agent.
Step-by-step guide
Script sample. To run it, yo
