Youtube tells me that I have no internet when the VPN is on

[Rob in Toronto]

I have the same problem and have had since only last night.  Youtube works just fine when my VPN is off (I have a subscription to Kaspersky Total Security), but youtube (and only Youtube) tells me that I have no internet when the VPN is on.  Any insight as to what's happening?  Thanks in advance.

[harlan4096]

Welcome to Kaspersky Community.

 

1st of all. I would update Your KTS to Kaspersky Plus.

 

Please provide version of K. VPN installed.

 

Also, check this link:

 

https://support.kaspersky.com/faq/ksec-migration

[Rob in Toronto]

I have the same problem and have had since only last night.  Youtube works just fine when my VPN is off (I have a subscription to Kaspersky Total Security), but youtube (and only Youtube) tells me that I have no internet when the VPN is on.  Any insight as to what's happening?  Thanks in advance.

[Flood and Flood's wife]

2 hours ago, Rob in Toronto said:

I have the same problem and have had since only last night.  Youtube works just fine when my VPN is off (I have a subscription to Kaspersky Total Security), but youtube (and only Youtube) tells me that I have no internet when the VPN is on.  Any insight as to what's happening?  Thanks in advance.

Hello @Rob in Toronto, 

Welcome back! 

Yesterday (you) posted in a topic: Youtube tells me that I have no internet when the VPN is on, @harlan4096  replied to that topic with *specific-advice*; today (you've) replied to another person's topic with exactly the same info that was posted yesterday - did (you) see the reply @harlan4096 posted, did it work?

We've asked the mods to transfer (your) post today to *your* own topic, it's easier to support (you) if all of the replies are in one / your own topic. 

Thank you🙏
Flood🐳+🐋