Youtube doesn't work with VPN turned on (Firefox) [MOVED]

[rodrigogalli]

I have a VPN (Kaspersky) and Youtube (video area only) does not work when using this VPN app. I thought this problem was on Mozilla Firefox, as it works normally on Google Chrome, but on the Mozilla Firefox forum I was told to look for help here.

Please help me.

 

[rodrigogalli]

 

[Flood and Flood's wife]

Hello @rodrigogalli, 

Welcome!

1. Read before you create a new topic!
2. Have you tried other remote locations? 
3. Read Why is it impossible to open a website with Kaspersky VPN Secure Connection enabled?
4. Is KVPN Premium or Free? 

• Using Firefox 91.0 (64-bit), we set our KVPN to Brazil, we can access Living Coffee: Smooth Jazz Radio - Relaxing Jazz & Sweet Bossa Nova for Calm at Home without any problems.. 

No VPN

VPN active

 

Please let us know?

Thank you🙏  

Flood🐳 +🐋

[rodrigogalli]

Hello @rodrigogalli, 

Welcome!

1. Read before you create a new topic!
2. Have you tried other remote locations? 
3. Read Why is it impossible to open a website with Kaspersky VPN Secure Connection enabled?
4. Is KVPN Premium or Free? 

• Using Firefox 91.0 (64-bit), we set our KVPN to Brazil, we can access Living Coffee: Smooth Jazz Radio - Relaxing Jazz & Sweet Bossa Nova for Calm at Home without any problems.. 

No VPN

VPN active

 

Please let us know?

Thank you🙏  

Flood🐳 +🐋

 

 

Hi, @Flood and Flood's wife 

Sorry for my lack of attention.

 

I'm using Kaspersky VPN Premium version 21.3.10.391 (e) on Windows 11 beta.

Answering your questions:

 

1. Read before you create a new topic!  (Sorry!)
2. Have you tried other remote locations? (Yes, I tried other locations like Japan and EUA, but now has been worked)***
3. Read Why is it impossible to open a website with Kaspersky VPN Secure Connection enabled?
4. Is KVPN Premium or Free? (Premium)

 

*** Now I changed the MOST FAST (Brazil) location to USA and it worked. I'm confused because I had tried it before and it didn't work.

[Flood and Flood's wife]

*** Now I changed the MOST FAST (Brazil) location to USA and it worked. I'm confused because I had tried it before and it didn't work.

Hello @rodrigogalli, 

Thank you for posting back🙏 !

We’re delighted the issue is resolved🤸

Just as FYI, Kaspersky does not support any beta OS, please read KVPN hardware & software requirements. 

Enjoy the music!

Flood🐳 +🐋

[rodrigogalli]

@Flood and Flood's wife 

 

Thank you!!!!!