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Yesterday I logged into this Community with no problem. Today it said my password was wrong and I had to reset it.


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Posted

This is my third post this week about KIS problems.

Yesterday I logged into this Community with no problem.

Today it said my password was wrong and I had to reset it.

Is this some auto-feature introduced to force new passwords?

Or is there some other reason ?

Posted

Yes, I used “Forgot password”, it was not difficult just a hassle.

What I am asking is - why did I have to do it when there was no problem the previous day?

Flood and Flood's wife
Posted

@rufford155,

Check Automatically request password change every 180 days setting in the MyKaspersky account

 

 

Thank you🙏

Flood🐳

Posted

iirc I had a similar issue in the past having chosen different passwords for this forum and my Kaspersky. try logging in with your my Kaspersky credentials and it should  work.

Posted

Flood:- It was NOT set to change every 180 days.

petsy:- Password were the same - and they still are after changing as they demanded.

So the reason is still a puzzle.

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