Jump to content
Kaspersky Support Forum

Windows Security says Kaspersky is Snoozed. [Closed]

Fenn

By Fenn
in Kaspersky Internet Security

 Share
Go to solution Solved by KarDip,

Recommended Posts

Fenn

Fenn

Posted
  • Author
Posted
This just happened for the second time. What is going on? What do I need to do or not do to fix this? In easily understandable terms please as I'm not too computer knowledgeable. Thanks. Apologies for the typo in the heading...Kaspersky.
richbuff

richbuff

Posted
Posted
Welcome. I do not see a screenshot or any description of the issue. Please describe further.
KarDip

KarDip

Posted
Posted
Hi, welcome to the New Kaspersky Community. I seen it happen in Windows 10 updates. Quick fix is two "uninstall" Kaspersky, reboot computer, reinstall Kaspersky. https://support.kaspersky.com/kis19
  • 2 weeks later...
Fenn

Fenn

Posted
  • Author
Posted
Been over a week and the uninstall/reinstall seems to have worked as it hasn't happened again. Yay! Thank you. All good till the next Windows 10 update I guess...:wink:
huang1111

huang1111

Posted
Posted
If it is Windows 10, please try to upgrade to e patch (you can see if your target value is the first batch of users) If it is below Windows 10, please reinstall Kaspersky or reset the computer. If the above solution is still not resolved, please contact Kaspersky Technical Support!
  • Solution
KarDip

KarDip

Posted
  • Solution
Posted
Hi xiongliangchen_CN As well as above posts. I am of the opinion it is best to save your "kaspersky settings" via "export" then "uninstall kaspersky" reboot then do the new Windows 10 Update. After update is completed "reinstall kaspersky" Thank you.
  • 8 months later...
Guest
This topic is now closed to further replies.
 Share
Go to topic listing


×
×
  • Create New...