windows registry virus

[Chahoud]

I have a virus in windows registry but i dont know if kaspesky security cloud scans and fix registry. Any help? I can only afford free antivirus so what antivirus should i download to fix this problem. Thanks

[Berny]

@Chahoud Welcome. We would like to help you but without Kaspersky detection information we are not able to assist you.

[Chahoud]

Hi Berny, i have bad news. A virus or multiple have infected my pc and registry and somehow kaspersky security cloud became nonresponsive so i tried reinstalling it but the new one would not open. The explorer.exe takes a long time to work and crashes many times, also fles and apps on desktop take long time too. I used malwarebytes and detected a trojan virus in user/appdata/local/temp/unkis.vbs but i am positive there are more hence why i trust kaspersky security cloud. What should i do?

[Berny]

@Chahoud Sometimes Kaspersky and Mbam doesn’t function well together, please uninstall and  try this :

https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool

[Chahoud]

Nevermind i have done a clean install of windows 10 and redownloaded kaspersky security cloud. Pc is fixed. However it seems KSC has blocked the download of amd radeon software, suggestions?

[Berny]

@Chahoud Please submit a screenshot from the detection. Technical Support is not available for free Kaspersky versions but K-Lab collaborators  are watching this Forum.