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Windows 11 version 23H2 build 22631.3296 Virus


Go to solution Solved by harlan4096,

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Nuclear Lightning
Posted

Kaspersky Standard

AMD Ryzen 9 7950X

 

Virus = Annoying pop-up claiming I have a virus and need to install an anti-virus package located in India (yeah right).

See the enclosed image.

 

Kaspersky does not remove it after a full scan operation. Please advise.

kaspersky_issue.png

SystemInfo
Posted
55 minutes ago, Nuclear Lightning disse:

Kaspersky Standard

AMD Ryzen 9 7950X

 

Virus = Annoying pop-up claiming I have a virus and need to install an anti-virus package located in India (yeah right).

See the enclosed image.

 

Kaspersky does not remove it after a full scan operation. Please advise.

kaspersky_issue.png

Let's see if I understand, from the image you are posting it seems that you have another antivirus installed on your machine, check that you do not have other security software installed on your machine. then come back for information.

Nuclear Lightning
Posted

But I DO NOT and never had McAfee.

Hint: Do not trust any message in a virus!

 

Just tell me how to remove it. This is the reason I purchased your product.

Nuclear Lightning
Posted

Now it says this:

indian virus.png

SystemInfo
Posted
3 minutes ago, Nuclear Lightning disse:

Now it says this:

indian virus.png

my very strange friend tries to use Malwarebytes to see if it solves this problem. I know Kaspersky would have to resolve this but try a second opinion

SystemInfo
Posted

Also try to clear the browsing history of all the browsers you use, or clean your computer to clear the temporary files and cache on your machine.

Nuclear Lightning
Posted

and another window

 

more viruses.png

SystemInfo
Posted
1 minute ago, Nuclear Lightning disse:

and another window

 

more viruses.png

Friend tries to pass MALWAREBYTES and an ADWCLEANER. see if it resolves.  😐

SystemInfo
Posted

Another observation is to try to clear all browser histories which also helps in eliminating these pests.

  • Solution
harlan4096
Posted

@Nuclear Lightning: do You get that warnings if You have Chrome or other browser running?

 

It looks like to me that maybe those warnings are just fake warnings from the browser.

 

Do a reset setting of Your main browser, check if some suspicious add-on...

 

Download AdwCleaner tool, run it and paste here the result of the log.

  • Like 1
Nuclear Lightning
Posted

It was an infection inside Microsoft Edge.

It was from a page offering a free Big Number Calculator.

I found the 484th largest prime in the world this week, and was trying to double-check some other results.

Factorization of 700...001 (stdkmd.net)

Deleting the browser history AND deleting some other nonsense resolved the issue. There was more than one action to take to get rid of this menace. I am not 100% certain which action finally resolved the issue.

 

Nuclear Lightning
Posted
6 hours ago, harlan4096 said:

@Nuclear Lightning: do You get that warnings if You have Chrome or other browser running?

 

It looks like to me that maybe those warnings are just fake warnings from the browser.

 

Do a reset setting of Your main browser, check if some suspicious add-on...

Yes the messages were fake, as we both suspected. There was no Trojan Horse, as falsely displayed.

  • Like 1
Nuclear Lightning
Posted
12 hours ago, SystemInfo said:

Another observation is to try to clear all browser histories which also helps in eliminating these pests.

This was part of the solution, thanks for this.

  • Like 1

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