Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

WIN10卸载之后再次安装失败

大家好,遇见了个问题,

此PC之前应为卡巴斯基无法启动卸载了kaspersky,因为卸载需要kaspersky的管理员密码,所以在安全模式下通过改注册表卸载后用kavremvr进行卸载的。

之后再进行安装,安装报错,提示如下图

kas-1.thumb.JPG.d978c435110dd0efb7c4fed9905a5a13.JPG

同时发现kaspersky安装日志文件kl-setup-2023-07-12-15-42-53.log,提示

3768:1980 15:43:00.457 *** Cleaner: can't open 'C:\Users\▮▮\AppData\Local\Temp2\{B027724C-174A-4F42-B9CA-D5F92C74A43A}\setup.ini' ***

发现路劲存在,确实是无法访问。

确认电脑当前用户、用户权限及UAC无异常,

电脑Temp的路径配置无异常,同时以尝试更改过Temp路径,还是不行

这个问题除了重装电脑有办法解决吗?

 

Solved by Wei-1993

Featured Replies

  • Author
  • Solution

12.3.0.493版本能覆盖安装,解决了。

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.