Why does Kaspersky Free always have unprocessed files after a long scan? Why is it not able to process it's own files?

[BigHotStud]

I don't think I've ever seen a Kaspersky Full Scan without having at least one unprocessed file in it. Though, I've began noticing that ever since the 15th of May, that instead of just one, it's been having about 7-8 unprocessed files that're consistently there with every scan. What's most alarming is that some of these files belong to the program itself. Despite said files, the anti-virus, from my understanding, works fine, apart from these errors.

Is this anything to worry about or just a bug with the update? Windows also updated on the 15th, so maybe it's something related to that? 

I'm attaching an image of the unprocessed files.

In the "details" section it doesn't really give anything of value. It only says "Processing Error" and the file location.

[BigHotStud]

5 minutes ago, BigHotStud said:

I don't think I've ever seen a Kaspersky Full Scan without having at least one unprocessed file in it. Though, I've began noticing that ever since the 15th of May, that instead of just one, it's been having about 7-8 unprocessed files that're consistently there with every scan. What's most alarming is that some of these files belong to the program itself. Despite said files, the anti-virus, from my understanding, works fine, apart from these errors.

Is this anything to worry about or just a bug with the update? Windows also updated on the 15th, so maybe it's something related to that? 

I'm attaching an image of the unprocessed files.

In the "details" section it doesn't really give anything of value. It only says "Processing Error" and the file location.

Forgot to mention, these errors don't appear when doing a selective scan on some objects. I couldn't scan a few objects like the user data one in Edge as I couldn't access the folder.

[harlan4096]

Welcome to Kaspersky Community.

 

This is because those files are probably locked by the system at the time of scanning, also Kaspersky own files have its own “self-defense” protection against external attacks:

 

https://support.kaspersky.com/help/Kaspersky Free/Win21.13/en-US/68217.htm

 

https://support.kaspersky.com/help/Kaspersky Free/Win21.13/en-US/246063.htm

[BigHotStud]

6 hours ago, harlan4096 said:

Welcome to Kaspersky Community.

 

This is because those files are probably locked by the system at the time of scanning, also Kaspersky own files have its own “self-defense” protection against external attacks:

 

https://support.kaspersky.com/help/Kaspersky Free/Win21.13/en-US/68217.htm

 

https://support.kaspersky.com/help/Kaspersky Free/Win21.13/en-US/246063.htm

I see, so, those files can just be safely ignored then, right?

If they were a problem, the anti-virus feature would pick it up instead of the scan?

[harlan4096]

Yes and yes ?

[BigHotStud]

7 minutes ago, harlan4096 said:

Yes and yes ?

Okay, thank you so much! ❤️