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What are the files in "C:\ProgramDate\Kaspersky Lab\AVP21.17\Bases\Cache"


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lightof7ustice
Posted

Regards.

I used a scanner to do a full scan and forgot to add K.'s folders to the exclusion at the first time. A file in this folder, namely

C:\ProgramData\Kaspersky Lab\AVP21.17\Bases\Cache\sw2.2df75168301c74eb.kmc|>file_3

was detected by the scanner and may be deleted. 

What is this file and this folder? Do I have to reinstall K. to repair it?

And btw, one more general question. How to tell if the program is damaged and how to fix it normally? I see there is no (kinda old school though) Repair option in the Control Panel-Program-Programs and Features section for K. or say in its installer.

Thanks.

Posted

@lightof7ustice

3 hours ago, lightof7ustice said:

I used a scanner to do a full scan

Can you please specify ?

lightof7ustice
Posted
9 hours ago, Berny said:

@lightof7ustice

Can you please specify ?

 

Yes. It's AVG in passive mode with 0 modules installed, like below. I thought it to be compatible as the passive mode claims "allows you to use avg alongside another antivirus"

image.thumb.png.f4b044dbddde3ee876a192d03c7c8444.png

Posted

@lightof7ustice

Thank you for your feedback , please report  to AVG this False Positive. Also , running another security suite in cohabitation with Kaspersky is not recommended.

lightof7ustice
Posted
20 minutes ago, Berny said:

@lightof7ustice

Thank you for your feedback , please report  to AVG this False Positive. Also , running another security suite in cohabitation with Kaspersky is not recommended.

Thank you for the reply.

And how to check if the Kaspersky program is damaged and fix it if I may ask?

Posted

@lightof7ustice

13 hours ago, lightof7ustice said:

and may be deleted. 

Please reinstall on-top Kaspersky, update Databases + Reboot.

lightof7ustice
Posted
3 hours ago, Berny said:

@lightof7ustice

Please reinstall on-top Kaspersky, update Databases + Reboot.

Thank you

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