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What are the files in "C:\ProgramDate\Kaspersky Lab\AVP21.17\Bases\Cache"


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lightof7ustice
Posted

Regards.

I used a scanner to do a full scan and forgot to add K.'s folders to the exclusion at the first time. A file in this folder, namely

C:\ProgramData\Kaspersky Lab\AVP21.17\Bases\Cache\sw2.2df75168301c74eb.kmc|>file_3

was detected by the scanner and may be deleted. 

What is this file and this folder? Do I have to reinstall K. to repair it?

And btw, one more general question. How to tell if the program is damaged and how to fix it normally? I see there is no (kinda old school though) Repair option in the Control Panel-Program-Programs and Features section for K. or say in its installer.

Thanks.

Posted

@lightof7ustice

  On 6/9/2024 at 12:06 AM, lightof7ustice said:

I used a scanner to do a full scan

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Can you please specify ?

lightof7ustice
Posted
  On 6/9/2024 at 3:29 AM, Berny said:

@lightof7ustice

Can you please specify ?

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Yes. It's AVG in passive mode with 0 modules installed, like below. I thought it to be compatible as the passive mode claims "allows you to use avg alongside another antivirus"

image.thumb.png.f4b044dbddde3ee876a192d03c7c8444.png

Posted

@lightof7ustice

Thank you for your feedback , please report  to AVG this False Positive. Also , running another security suite in cohabitation with Kaspersky is not recommended.

lightof7ustice
Posted
  On 6/9/2024 at 1:08 PM, Berny said:

@lightof7ustice

Thank you for your feedback , please report  to AVG this False Positive. Also , running another security suite in cohabitation with Kaspersky is not recommended.

Expand  

Thank you for the reply.

And how to check if the Kaspersky program is damaged and fix it if I may ask?

Posted

@lightof7ustice

  On 6/9/2024 at 12:06 AM, lightof7ustice said:

and may be deleted. 

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Please reinstall on-top Kaspersky, update Databases + Reboot.

lightof7ustice
Posted
  On 6/9/2024 at 1:35 PM, Berny said:

@lightof7ustice

Please reinstall on-top Kaspersky, update Databases + Reboot.

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Thank you

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