Web anti-virus blocking my website, How I can white-list my website?

[ramkashyap]

Hello, Kaspersky web anti-virus is blocking my website https://www.pingash.com whenever a user types the url in browser bar. May I know the reason behind to blocking my website? If not then who do I contact to get this fixed? How I can white list my website for all the users. Thanks Ram Kashyap

[Flood and Flood's wife]

Hello, Kaspersky web anti-virus is blocking my website https://www.pingash.com whenever a user types the url in browser bar. May I know the reason behind to blocking my website? If not then who do I contact to get this fixed? How I can white list my website for all the users. Thanks Ram Kashyap

Hello ramkashyap, Welcome! https://www.virustotal.com/gui/url/792b17db09ab5014952900c126c11d9179df434e38e5e116b752b69d6571221f/detection & the link you posted is in fact two links...? ---- You need to contact Kasperksy Lab Technical Support: go to: https://support.kaspersky.com/, select your REGION, select VIRUS REMOVAL, from there choose: Contact support: Please read the Support Service Terms and Conditions before contacting support **Online Chat only available in some regions***

1. CHAT WITH AN EXPERT

Monday to Friday, 8:00 – 18:00| Saturday, 9:00 - 16:30 Convenient for solving simple issues ----

1. SUBMIT A REQUEST

Online requests are accepted around the clock Convenient for solving non-urgent and complex issues

1. CALL SUPPORT

Convenient for solving urgent issues ----

1. Note, Kaspersky Technical Support is only available to holders of Licensed Kaspersky software.

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1. You can also scan the link at https://virusdesk.kaspersky.com/ & submit it for analysis.

Thanks.

[Wesly.Zhang]

Hello, This is a false alarm. You don't need change anythings. Follow above FLOOD said to report this issue to viruslab. It will be fixed ASAP. :wink: Regards.