VPN NEVER WORKS.

[ARUNABHA BISWAS]

AS PER MY,  SUBS PACK" TOTAL SECURITY"  VPN IS FREE UPTO 200 MB. BUT IT  NEVER WORKS. ALWAYS POPS UP TO ACRIVATE UNLIMITED BUT BOT FREE. IT IS  A BOTHERATION. IF IT GOUS THISWAY, I WILL HAVE TO DELETE MY ACCOUNT.  AS SUCH WINDOWS 11 IS HIGHLY SECURED

[KarDip]

Hello @ARUNABHA BISWAS

If you're experiencing issues with Kaspersky VPN not working properly in conjunction with Kaspersky Total Security, here are some steps you can take to troubleshoot the problem:

1. **Update Software**: Ensure that both Kaspersky Total Security and the Kaspersky VPN software are up to date. Outdated software can sometimes lead to compatibility issues.

2. **Check Settings**: Make sure that the settings within Kaspersky Total Security are not conflicting with the VPN. Double-check any firewall or network-related settings that could be affecting the VPN's functionality.

3. **Temporary Disable Total Security**: Temporarily disable Kaspersky Total Security and then try using the VPN. This can help determine if the issue is related to a conflict between the two programs. Remember to re-enable Total Security afterward.

4. **Exclusions**: Add the Kaspersky VPN executable or related processes to the exclusion list in Kaspersky Total Security. This can prevent Total Security from interfering with the VPN's operation.

5. **Contact Kaspersky Support**: If none of the above steps work, it's best to reach out to Kaspersky's customer support. They can provide specific guidance and troubleshoot the issue based on your setup and configuration.

Remember that software compatibility issues can sometimes be complex, and it's important to follow the guidance of the software provider's support team to ensure a proper resolution.

Thank you