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Posted

I have an old mac that is running on macOS 11.7, wanted to download VPN from AppStore but it seems it requires version 12 or newer, is there any help for this?

Thanks

Guilhermesene4096
Posted

@refowp Welcome

Have you tried downloading the VPN installer directly from your My Kaspersky account?

If I'm not mistaken, there is another way to install the VPN by downloading the installer from the My Kaspersky portal.

Flood and Flood's wife
Posted (edited)
6 hours ago, refowp said:

I have an old mac that is running on macOS 11.7, wanted to download VPN from AppStore but it seems it requires version 12 or newer, is there any help for this?

Hello @refowp

Welcome!

  1. Correct Kaspersky's VPN requires macOS 12 to 14. 
  2. Check if (your) macOS can be updated, read:  Update macOS on Mac & Which Mac models are compatible?
  3. IF 'no' - please contact Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include a *detailed history*. Support may be able to assist: 

image.thumb.png.e8ef7ca94f2a20eea2beefc22733c844.png

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Resources:

Read: Kaspersky VPN Secure Connectiоn for Mac

Edited by Flood and Flood's wife
formatting
  • Thanks 1
  • 3 months later...
Posted

My issue is resolved thanks to this. Thank you.

  • Thanks 1

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