VPN

[siberian]

VPN  does NOT work and is not something what i agreed to pay for .

[KizilTilki]

"The copy-paste answer expert" will be here shortly. Unfortunately, that will be the only answer you can get from the Kaspersky forum..🤷‍♂️

[CreativeCookoo]

Same here, It's up for renewal in 3 weeks so looks like they're going to lose another customer.

[Igor Kurzin]

Hello, please contact Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts, we will investigate and look for a solution. 

[KizilTilki]

22 minutes ago, Igor Kurzin said:

Hello, please contact Kaspersky Customer Service https://support.kaspersky.com/b2c#contacts, we will investigate and look for a solution. 

I already did it 3 days ago. So far, I haven't received a reply.

[Flood and Flood's wife]

1 hour ago, KizilTilki said:

1. I already did it 3 days ago. So far, I haven't received a reply.

Hello @KizilTilki, 

Welcome back! 

1. Please share the incident-request-reference-number (you) received when (you) logged the request 3 days ago, it's prefixed with INC0000? 

Please post back? 

Thank you🙏
Flood🐳+🐋

 

[KizilTilki]

3 hours ago, Flood and Flood's wife said:

Hello @KizilTilki, 

Welcome back! 

1. Please share the incident-request-reference-number (you) received when (you) logged the request 3 days ago, it's prefixed with INC0000? 

Please post back? 

Thank you🙏
Flood🐳+🐋

 

Here it is,
ID INC000017985264