visa secure online payment. OTP code. it just said ‘session closed for security reasons’.

[nik1981]

payment was blocked today for online payment after getting the txt message OTP code. it just said ‘session closed for security reasons’. 

this was to pay tax on trusted site. 

i also had to add the web domain to protected list to get it to open in protected window. thought this would be automatic for card payments. 

[nik1981]

THEN PAYING ANOTHER BILL WORKED FINE (with the domain again added to the ‘safe money’ list. but the bank did not require an OTP this time, they just let it go through. 

so why would it be blocked when using an OTP via text message? 

[Wesly.Zhang]

Hello,

Which website involved in this issue?

Regards.