hello to every body

i have got a big problem

i received an email that has got attachment and i save that email in eml file and after that for better test i zip that file and test with some antivirus

1 = when i upload eml file into virustotal.com then antivirus scan and alert that file has got a virus

2 = i install mcafee virus scan enterprise edition in virtual machine and update that, and when i extract eml file from zip file, mcafee detect and delete eml file, and i check mcafee settiong is set on all file scan.

3 = i install kaspersky internet security and update that, check setting and all file scan is enable, when i extract zip file kaspersky does not alert any virus, but when right click on file then click scan for virus, then kaspersky alert virus found

 

now question is , when kaspersky setting is set on all file scan, why kaspersky does not detect that eml file and only when right click and then scan click, after that it detect eml file that contain attachment virus ?

 

is that any setting to enable for detect virus in eml file in real time protection enable ?

 

For security reason i send that file in zip file [REMOVED BY MODERATION] 
that has got password 123

 

The file type eml is just an exported content of an email message, usually users don’t export messages and send the eml file, except for specific situations…  anyway as I already said: setting Kaspersky Selective Scan to High Security Level will scan and detect malicious threats inside, if You open it Kaspersky (in Defaults Settings) will detect it, if You try to send it via email again Kaspersky (in Defaults Settings) will detect it and again if You try to send it via a browser, Kaspersky (in Defaults Settings) will detect it… so Kaspersky can detect eml with different layers of protection…

 

Agree that Kaspersky does not scan an eml directly in real-time protection but it is not necessary, since it is not a direct executable type, that eml remains harmless unless You manually open it, and in the other cases if You try to open or send it We know Kaspersky will detect it in Defaults Settings… so as I said, it is enough safe behaviour for me, anyway contact to Kaspersky Support for an extra information :)

I am not convinced

so its name must not all files

its name must specific file

i send my question to support team

and this is their answer

 

“Thank you for your patience. We have just received a response from our experts. This behavior has been tested, and we registered it as a bug. As soon as we receive a response from our developers, we will notify you. Please wait.”