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[cryohellinc]

Purhcased Security Cloud subscription, activated it and there it stopped. Can’t activate it neither on my PC/ nor on my Phone.

 

In My Kaspersky I see the following error:

 

What is the problem? What is Updating? What connection? Everything is working and I have stable internet. 

 

Any tips how to fix this? Attempted to reinstall the application, connect/disconnect it, but same result each time. 

 

Within the application it just shows this:

 

[Berny]

@cryohellinc Welcome. Did you add your activation code in MyKaspersky ?

[cryohellinc]

Yes, of course.

 

[Berny]

@cryohellinc If an uninstall / reinstall doesn’t help please contact K-Lab Technical Support  https://center.kaspersky.com 

[cryohellinc]

Ok, thanks.