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Unlocking an Android device


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Hello @tired,


Sign into your MyKaspersky account, select Devices Tab, select your Mobile Device, select Manage, select Recovery Code




The special code is 16 digits, enter the 16 digits in the UNLOCK screen on your Mobile device. 


☢ NOTE, in the MyKaspersky account, DON’T select Disconnect device


Please post back if you need help?

Thank you🙏



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