Unable to remove old backups

[Little ol me]

Im trying to delete old backups, as my disck is full. The message I get is “Storage is blocked, please try again later. I’m running windows 10 and the Kaspersky version I think is 21.3.10.391 ©?

any ideas?

[Flood and Flood's wife]

Hello @Little ol me, 

Welcome!

IF you’re using Windows File explorer at the same time as trying to delete the old backups, it may be creating a lock on the data:

1. Were the old backups initially created as “On demand” or “Scheduled”?  
2. Have you reset KTS Settings to Default (1) Export KTS Settings, (2) Restore KTS Settings & retry the delete? 
3. Have you tried, pausing, exiting KTS & deleting the old backups manually? 
4. If that doesn’t work, change to Safe Mode & perform the deletes. 

Thank you🙏

Flood🐳 +🐋

[Little ol me]

Thanks F&FW,

 

Your first recomondation worked.. I closed file explorer and it worked..

 

 

Thanks again.

Little ol me

 

[Flood and Flood's wife]

Thanks F&FW, 

Your first recommendation worked.. I closed file explorer and it worked..

Thanks again. Little ol me

 

Hello @Little ol me, 

Brilliant! Well done! We’re delighted to have been able to assist🤸

Thank you for taking the time to let us know🙏

Flood🐳 +🐋