Unable to log-in to Valorant using Kaspersky vpn and no bengaluru indian server

[csamit]

Hello, I have been using Kaspersky vpn since almost 6 months and I used to play Valorant using vpn without facing any problems. But since past 1 month I am unable to login to Valorant using vpn(see screenshot). But without using vpn I can successfully login. I tried different servers and even different devices but I was unable to login to Valorant while using vpn. I even contacted valorant support and they said to contact you.

When I even try to visit the login page in web browser using vpn it shows the following error(attached in screenshot). The error details are as follows:

I got an error when visiting auth.riotgames.com/authorize?uri=https%3A%2F%2Fplayvalorant.com%2Fen-us%2F%3Fgclid%3DCj0KCQiAnsqdBhCGARIsAAyjYjQ8bSQNHpCoxIi_xqvxGEWvzuLGSdMjc5H4dvRYnOff8tGapnpyp_oaAoDQEALw_wcB%26gclsrc%3Daw.ds&client_id=prod-xsso-playvalorant&scope=openid+account&code_challenge_method=S256&code_challenge=5Doetm0f4KXwtdpeKEXd3ObhKGM8YB9h738jOji_4cM&redirect_uri=https%3A%2F%2Fxsso.playvalorant.com%2Fredirect&state=30d99dfe6369854a1a6a2ea2d4&response_type=code&prompt=login.
Error code: 1020
Ray ID: 78399e941e73493f
Country: IN
Data center: sin07
IP: 5.45.38.77
Timestamp: 2023-01-03 06:18:50 UTC
 

 

Also since 2-3 months I am not getting to connected to Bengaluru Indian server at all. Only mumbai server which has higher latency.

 

My kaspersky vpn application version: 21.8.5.452 (b)

My windows version: Microsoft Windows 11 Version 22H2 (OS Build 22621.963)

[Berny]

@csamit Welcome.

Error 1020 is probably pointing to Cloudflare DNS.

Did you contact Kaspersky Technical Support ?

[csamit]

No, I haven't. I thought this is where i will get solutions. Can you tell me how to contact technical support?

 

[Berny]

@csamit Welcome back.

Kaspersky Technical Support is available here :
→ https://support.kaspersky.com/b2c#contacts
→ Contact us → Product help → E-mail → Contact Support

[Mridul Sharma]

@csamitdid you solve the problem as I have the same problem please help me with the solution if you can. As I can't playt the game.

 

 

Edited February 5, 2023 by Mridul Sharma

[Aryansdsdfdsxax]

you got any solution bro? i think they removed there servers from india like other companies because of new vpn laws my college has fortiguard do you know how to bypass it?

 

Edited August 11, 2023 by Aryansdsdfdsxax

[emavow]

csamitdid, have you managed to resolve the issue? I'm facing the same problem, and if you can provide a solution, it would add unique value. I'm currently unable to play the game.