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Posted

Hi All, Need your valuable support. My VPN has securely connected an Indian server, but still I am unable to

browse some Indian websites which are country specific and blocked outside India. Another issue is sometime

my google page is showing location as Romania where as I am still connected to Indian VPN server.

Posted

@Nawaz Welcome.

Recently some problems related to VPN in India raised up in this Forum, please contact Kaspersky Technical Support.

Flood and Flood's wife
Posted
16 minutes ago, Nawaz said:
  1. My VPN has securely connected an Indian server, but still I am unable to browse some Indian websites which are country specific and blocked outside India.
  2. Another issue is sometime my google page is showing location as Romania whereas I am still connected to Indian VPN server.

Hello @Nawaz,

Welcome!

  1. Also, regarding: "VPN has securely connected an Indian server", according to Kaspersky: Kaspersky VPN functionality is not available in India. READ: What's new in the latest version of the application
  2. Regarding Google page showing Romania when the VPN is connected to VPN India, use: https://www.maxmind.com/en/locate-my-ip-address - what is the result? 
  3. When logging the request, with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in template as shown in the image below; please include images of the error & a *detailed history*. Support may request logs, traces & other data; they will guide you. 

image.thumb.png.0214d3808775235e59d8eb3af8c31acc.png
Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

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