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Two payment of my Renewal


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Luisa Machado
Posted
Good Day
 
I received an email from you to renew my Kaspersky Password Manager - Renewal in 28/05/2022 (see pic K1.jpg)
 
In 31/05/2022 I made the payment of my Renewal as you van see in my file PDF payement_1.
 
In 13/06/2022 you take from my account €11,16 again which you can see in my file PDF payement_2.
 
I payd twice for the same product, this is not correct and I want my money back
 
Please give me back the €11,16 that you take from my account
 
Invoices Nos: BV64823595 and Invoice No: BV55653419
 
Waiting yours answers
 
Regards
 
Luisa Machado and José Alberto Pinto

k1.jpg

payement_number1.jpg

payement_number2.jpg

Posted

@Luisa Machado Welcome.
 

This community cannot handle your issue , please contact Kaspersky Technical Support :

→ EMail → Contact Support
Form:
Operating System : Windows
Application : Kaspersky (your version)
Request type : Order and payment issues
Request topic : Other
 
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image.jpeg.430cf98e8dcfec4d085fad029db05538.jpeg

 

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