try to active kaspersky

[moonyem91]

Im try to active total security but it show this message below 

 

 

 

 

[Flood and Flood's wife]

Hello @moonyem91, 

Welcome!

The guide for the error is: "You have exceeded the maximum number of activations allowed for the entered activation code" error. 

You've taken the correct action by submitting a request, Kaspersky support will respond in due course, please patiently wait for them to do so. 

Thank you?
Flood?+?

[moonyem91]

hello regarding my error nobody help me until now ? still the same i have plz can you help me with it 

 

 

Edited December 17, 2022 by kmscom
удалены скриншоты с кодом активации

[Flood and Flood's wife]

21 minutes ago, moonyem91 said:

1. Regarding my error nobody help me until now? still the same i have plz can you help me with it 

Hello @moonyem91,

1. Unfortunately, the Kaspersky Community cannot assist, only Kaspersky support can help, they have access to (your) private information; you must wait for them to do so please. 
2. INC000014821323
3. Also, IF you purchased the software from a merchant other than Kaspersky, you should contact that merchant. 

Thank you?
Flood?+?

Edited December 17, 2022 by Flood and Flood's wife
edited 2 || added 3