Trouble with activating Kaspersky Standard on a PC

[Athkiaseros]

I am trying to activate Kaspersky Standard on another PC and I receive Activation error issues even though I only have 1 device in my managed devices. My license allows 3 total devices in my account so I don't understand why this is happening. I already removed any other devices and I only left 1, so I should be able to login with my kaspersky account on 2 more devices and activate kaspersky on those devices. Also, I have already contacted technical support and this is my incident ID: INC000016596383

I have also attached photos.

[Berny]

@Athkiaseros Welcome.

36 minutes ago, Athkiaseros said:

I have already contacted technical support 

Please continue with Kaspersky Technical Support.

[Athkiaseros]

1 hour ago, Berny said:

@Athkiaseros Welcome.

Please continue with Kaspersky Technical Support.

Thank you. I hope I'll be able to solve this with technical support.