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Trojan.Win32.Miner detected


Go to solution Solved by Berny,

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Posted

Hello. I am having trouble about this TROJAN.WIN32.MINER.gen . I tried to resolve it but when i click resolve, nothing happens. It shows a loading circle for 2 or 3 seconds. thats it..nothing appears. I checked other questions and comment. I even went to safe mode and deleted every items from folders “windows/temp” and  “AppData\Local\Temp”. And tried to remove it but it doesnt work. Please help me with this. How can i fix it?

 

 

Posted

@smsh Welcome. Can you please run AdwCleaner as ADMIN and provide the TXT Log (Please wait before cleaning eventual detections)

Posted

@Berny  Thank you for responding . I ran AdwCleaner . here are the log files. one for clean and one for scan.. Please tell me what to do.

 

  • Solution
Posted

@smsh AdwCleaner : Please clean Web Companion and keep the preinstalled software > reboot

Also, please  proceed following Kaspersky scan and reboot when done :
> Settings > Additional > Threats and Exlusions settings > Type of detected objects
> Detect other software that can be used by criminals to damage your computer or personal data

Posted

@Berny  I  cleaned it and did as you say… but it is not fixed… It is showing the alert as before… What should I do??

 

Posted

@Berny  O yeah now its gone… Thank you so much for your help… 

Posted

@smsh Thx for your feedback. I forgot to mention that in some cases you need to run above Kaspersky Scan a couple times with a reboot in between.

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