Smart Surgeon Posted March 22 Author Share Posted March 22 Hello. I have been using the paid Kaspersky Antivirus for quite a while now. And I’ve never ran into any issues with it. Until a few days ago, I get: Malware detectedDetected: MEM:Trojan.Win32.SEPEH.genLocation: System memory. I get the choice to either disinfect and restart the computer, or try to disinfect without computer restart. I have tried both of them, and none of them are working. When I disinfect w/restarting the computer, it gives me some weird designs, maybe some older windows designs. And takes way too long to restart. But when it finishes restarting, I log in into my account, and after a few minutes, the same message appears. Malware detectedDetected: MEM:Trojan.Win32.SEPEH.genLocation: System memory. I have tried this multiple times and nothing worked. My experience with Kaspersky was very convenient until this part, and I’d like to ask for help to find a solution.I also wanted to ask if this poses any threats to my passwords, my system memory, or anything like that. Note: I have had some viruses before, but whenever Kaspersky restarts for disinfection, I never get any more issues. Link to comment Share on other sites More sharing options...
Solution Berny Posted March 22 Solution Share Posted March 22 @Akıllı Cerrah Hoş geldin. Lütfen sağlanan bağlantıya bakın@Danila T. bu konuda Bağlantı Link to comment Share on other sites More sharing options...
Smart Surgeon Posted March 23 Author Share Posted March 23 @Smart Surgeon Welcome. Please see the link provided by @Danila T. in this Topic Link I have tried that. I changed the Microsoft password from both administrator accounts. I also updated my PC. Kaspersky still says that my protection is at risk. Link to comment Share on other sites More sharing options...
Smart Surgeon Posted March 23 Author Share Posted March 23 In the Windows updates, I get only one more available update, which my PC fails to download & install successfully. Link to comment Share on other sites More sharing options...
Wesly.Zhang Posted March 30 Share Posted March 30 On 3/23/2022 at 7:48 PM, Smart Surgeon said: In the Windows updates, I get only one more available update, which my PC fails to download & install successfully. Hello, @Smart Surgeon Which hotfix your PC fail to download ? Regards. Link to comment Share on other sites More sharing options...
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