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Trojan-Downloader.HTML.Meta.aq detected Cannot process cleaning


Go to solution Solved by harlan4096,

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Posted

Hello,

After running a full scan, Kaspersky found 4 similar Trojans. 

Trojan-Downloader.HTML.Meta.aq detected

Trojan.HTML.Redirector.cy detected

Trojan.HTML.Redirector.cy detected

Trojan.HTML.Redirector.cy detected

I tried to fix that but Kaspersky cannot process it.

Would you have any suggestion I could do to solve that ?

Thank you very much,

 

Jiaming (not computer geek at all !)

Posted

@Jiaming Welcome.

Can you please check your Kaspersky reports and post a screenshot from the detection with full details.

 

Posted

Hello Berny,

Here is what I have.

 

2023-12-01 21.20.37 my.kaspersky.com a3a37dd296df.jpg

 

Posted

@Jiaming Bonjour,

Merci pour votre retour d'information.

Il s'agit d'une détection d'un objet qui date depuis 2017 🤔
Pouvez-vous accéder localement  au dossier
→ C:\Users\ivanc\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxxxxxxxx\ImapMalMail\imap.gmail.com ?
Avez vous vérifié sur https://mail.google.com ?
Quelle produit Kaspersky utilisez-vous ?
Il est toujours recommandé de sauvegarder les profils Thunderbird et Firefox sur un autre périphérique de stockage externe

 

  • Like 1
  • Solution
Posted

Also, looks like a detection of an old email (malicious HTML embedded) message saved in ThunderBird.

 

Removing manually that messages, should be enough.

  • Like 1
Posted

Ok, I will manually erase the folder then. 

Thanks a lot !

  • Like 1

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