touchpad doesn't work

[began471]

touchpad setting on but touchpad doesn't work since re-install of Kaspersky

[Schulte]

Hi began471, welcome to the new forum. So that we can help you, you should give us further information:

1. which KL product is used?
2. which kl product was previously installed?
3. did you use the KAVRemover?
4. what operating system is running on your computer?
5. which hardware is used?

[began471]

K Total security K security Loaded by Kapersky online windows 10

[richbuff]

K Total security K security Loaded by Kapersky online windows 10

Tech Support can get some more detailed information that they need to begin to explore this issue. :) Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI