TOD TV Detecting VPN and Blocking Access

[ahmed 995]

I used to use your VPN (Egypt, UAE, Algeria, Bahrain locations ) to watch TOD TV for months, but last week the website started detecting the VPN and giving me an error. I tried other VPNs (Stream Locator and Boost VPN), and they work — the site doesn’t detect the VPN when I use them

WINDOWS 11 V 25H2
VPN V. 21.23.6.614-2 (a)

[Berny]

@ahmed 995 Welcome.

Please reach out to the Kaspersky Technical Support team via https://support.kaspersky.com/b2c and include as many technical details as possible. 

[ahmed 995]

21 hours ago, Berny said:

@ahmed 995 Welcome.

Please reach out to the Kaspersky Technical Support team via https://support.kaspersky.com/b2c and include as many technical details as possible. 

I already reached out to them two days ago with no response.

[Berny]

@ahmed 995

Did you get an autoreply with an INC reference  ?

[ahmed 995]

6 minutes ago, Berny said:

@ahmed 995

Did you get an autoreply with an INC reference  ?

yes 
 

[Berny]

@ahmed 995

Then your request is being processed.