The VPN app does not work

[Zuleika]

The app does not work on my device and I paid the monthly subscription 

[Flood and Flood's wife]

delete

Edited January 20 by Flood and Flood's wife

[Zuleika]

I paid for the premium version but when I turn on the VPN the internet connection ends In the photos an example and I use an iPhone 14 pro max with 5G 

[Zuleika]

[Flood and Flood's wife]

delete

Edited January 20 by Flood and Flood's wife

[Zuleika]

I have tried with all the servers but none of them work I think it is a problem with the VPN because if I leave the VPN on the internet ends so I turn off the VPN and if the internet works on the device 

[Zuleika]

Can you solve that because I think the VPN is very good, please solve that problem 

[Berny]

@Zuleika Welcome.

Please open your iPhone settings and check if this configuration is available : VPN → ? Kaspersky VPN ?
Also, I moved your topic to the Kaspersky VPN section.

[Zuleika]

I did it but it doesn't work, I want to comment that I am using an alternative VPN and my internet is good. 

[Berny]

@Zuleika

Please uninstall / reinstall Kaspersky VPN , and if no fix please contact Kaspersky Technical Support :
→ https://support.kaspersky.com/b2c/

 

5 minutes ago, Zuleika said:

 I am using an alternative VPN and my internet is good.

Are you talking about Warp by Cloudflare ?