Subscription update.

[Fon Stephen Cho]

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

[Flood and Flood's wife]

1 hour ago, Fon Stephen Cho said:

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

Hello  @Fon Stephen Cho, 

Welcome!

The Kaspersky Plus subscription should be in (your) MyKaspersky account, select the Subscriptions tab: https://my.kaspersky.com/MyLicenses#/portal/pages/licenses - have (you) signed into the account to download & install a new Kaspersky Plus? 

Read: How to install the application. 

Thank you🙏
Flood🐳+🐋