Subscription Not In Use

[ptyers1]

Hi

I think I must of purchased an additional KIS but it says Subscription not in use remaining days 732

My current subscription expires in 7 days 

Q. will this activation kick in when the other one expires?

If not why is it showing Remaining days 732?

see attached screen shot

Many thanks

 

[Flood and Flood's wife]

34 minutes ago, ptyers1 said:

I think I must of purchased an additional KIS but it says Subscription not in use remaining days 732

• My current subscription expires in 7 days 

Q. will this activation kick in when the other one expires?

If not why is it showing Remaining days 732?

Hello @ptyers1, 

Welcome!

1. For (your) own privacy & security, when posting images to a public forum, please always hide private information, e.g. email address; we've asked the Moderators to modify (your) image. 
2. From the image (you've) posted it's impossible to see (your) *other* subscriptions - IF there are any....?
3. 732 days appears to be a two-year subscription, each Kaspersky annual subscription is 366 days - did (you) purchase a two-year KIS subscription? 
4. Go to: https://my.kaspersky.com/MyLicenses#/portal/pages/licenses & post a full-screen screen-print of that page, hide any private information before posting please? 

Thank you🙏
Flood🐳+🐋

[KarDip]

On 4/24/2024 at 1:01 PM, ptyers1 said:

Hi

I think I must of purchased an additional KIS but it says Subscription not in use remaining days 732

My current subscription expires in 7 days 

Q. will this activation kick in when the other one expires?

If not why is it showing Remaining days 732?

see attached screen shot

Many thanks

 

Hello @ptyers1  What normally happens when you add new key code when you last Subscription which has seven days remaining when that is used up the New Subscription starts.

You can also add New Key Code This way.

https://support.kaspersky.co.uk/my-kaspersky/95253

Thank you