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So I'm just going to put the startup.txt file in here this is just the startup.exe file put in notepad but this is how i been finding this i literally just downloaded this and now and cannot even trust Kaspersky when i bought premium I did not know that it did not work on Server home pc with windows server so bear with me as this is on all pcs in my house i have literally replaced thousands of dollars thinking that i got this thing I would say rule out hardware as i replaced everything but processors and case but does not leave only think I'm going to delete out the file is my key and my email or just shorten it,  I have wiped these drives so many times bought new drives flashed bios bought a new computer to site at the store and download new copies of windows and install them and bios files all on hardware lockable switch drives as if it's a regular drive its done the second its plugged in and contaminated just like this file when i downloaded it.  I have had internet company change my IP and fiber box along with me replacing the router, but I'm not even using a router now just one pc at a time trying to get this resolved,  if you ask me to turn Wi-Fi off or have computer unplugged they are except for now and the new pc is only turned on when I'm away from home as i use it for downloading items i need to try and fix this.  please see attached I'll put a little of what it does in here if you don't want to risk opening it as nothing catches this thing, this is what it does it edits the code so fast before a person could even decrypt it and adds lines of code to it in readable format I'm at my wits replaced everything electronic in my house and still comes so i don't trust anything right now so you know.  This has rendered the Antiviruses useless for me.  I have blocked ports 135 136 137 138 139 445 as it loves SMB though it's not installed on my PCs, it loves these ÿÿÿÿÿÿÿÿ too fills gaps with them usually for a code filler,  I been working on pcs for a long time for customers and this is what was brought to me they only had one pc and a smart tv my whole house is crazy right now, i got tv firmware that Samsung does not even have on their site here., Samsung Phones that were brand new and voided warranty after 3 days modified so much so fast that it tipped the KNOX scale right off, made new accounts nothing works. Apples have issues too can see camera lights come on very hot.  won't let me add the full startup.txt file not accepted probable for the best.  I ran a scan with Kaspersky online comes up says clean for the hash as it never gets modified not even on 5 gigs the hash will still pass but at least Kaspersky has suspicious on it. Remember i just downloaded this to this pc and looked at it on notepad when it failed due to server not so happy about that part but i just want this freaking AI thing gone.  As i said i bought something to try to help fight it but never seen anything this bad. Sorry if it looks like im going to fast and all over the place kid wants his wire to play games lol.

 

Thanks Rick

 

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startup.png

Flood and Flood's wife
Posted

Hello @ric006,

Welcome!

So, if we understand clearly, you have Kaspersky Premium, is that correct? 

IF the answer is 'Yes', please log a request with Kaspersky Customer Service, so a dedicated resource can be allocated to assist. On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Malware, I suspect my device is infected template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

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