Sensor Status Operation disrupted

[oussema]

 

Hello,

I have a central node fully configured with the sensor version 7.0.
However, the NDR status on the central node is showing "Operation disrupted."

Could you please assist me with this?

[Vimaro]

Thanks for your post.

This case requires more details that cannot be shared here. Please submit a support case in https://companyaccount.kaspersky.com/

[Tahmeed702]

Collect diagnostic data : https://support.kaspersky.com/kata/7.0/diagnostics

and raise a ticket send diagnostic data to technical support , let us know later how you have solved it.

[Demiad]

@oussema hello

Please refer to the article at https://support.kaspersky.com/16172#block2 and apply the solution described in that section: 

"The update to a new KATA version has been successful, however, the built-in Sensor component (Embedded Sensor) is missing or unavailable in the Sensor servers section on Central Node."