See what KSC is currently working on (high CPU)

[Cloe]

How can I see what KSC is currently scanning/working on? 

Thatcauses high CPU  via avp.exe 

I couldn’t find a log file, this is basic function to show user what it’s doing. (and not e.g. crypto mining)

 

I need this to debug my exception list. (added a program to it,  but CPU is still high)

This is version independent problem.

[Flood and Flood's wife]

Hello @Cloe, 

Welcome back!

How to get dump files of AVP.EXE process for a Kaspersky application

How to get Kaspersky Security Cloud trace files

Also, for this type of issue we use Process Monitor.

IF, Kaspersky Security Cloud is Premium, not Free, you may wish to log a case with Kaspersky consumer support, either via Chat or Email, select Application malfunction, Other template. Support may request logs, traces & other data, they will guide you.

• If selecting Chat option, we recommend you request a copy of the chat transcript, make sure you fill in your email address AFTER the chat is activated by the Chat agent & complete the Verify your email address email AFTER the chat completes.
• When it’s available, please share the outcome with the Community? 

Thank you🙏

Flood🐳+🐋

[Cloe]

I’m not on paid subscription so this is not very useful at all.

 

How can I read the content of performance log file?