ScrSnap downloaded, can’t access my files.

[benfons]

I just recently tried to download some file from a game (i know I'm a retard) and suddenly a program called ScrSnap downloaded. Now i can't even access my files and I just wanted to know if Kaspersky can solve this, or if this is it for my computer. Any help is much appreciated. 

[Berny]

@benfons Welcome. First suggestion, please check this pinned Topic :

https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313

[dahelpfuldude]

Hello there, @benfons.

I recommend you to visit: https://www.unhackme.com/ and tap “Download”.

Or as @Berny suggested, visit https://community.kaspersky.com/kaspersky-internet-security-13/notification-of-detection-file-or-website-detected-1313 .